Docent Dr. Marta Choroszewicz

About

I am a researcher and lecturer passionate about understanding how emerging technologies are being shaped and shape our work, the role of public sector and society at large. My research explores the social dimensions of data-driven organizations, public sector (AI) innovation, inclusive work and professional cultures, and the ways we use new technologies in everyday practices. My research and teaching draw on diverse datasets, including interviews, surveys, media material, and observations, and employ methodologies such as survey research, mixed methods design, and ethnography. I have conducted research in Poland, Finland, and French Canada.

Currently, my work focuses on the (in)visibilities of human labour involved in and surrounding public sector (AI) innovation. I examine how AI and data-driven technologies transform innovation practices, professional practices, expertise, and welfare, shedding light on the often-overlooked human contributions that enable technological change. Through this research, I aim to advance human-centered approaches to work culture, data practices, and technology development.

Senior Researcher University of Eastern Finland

I was born in Poland and moved to Finland in 2005. In 2007 I earned the Master's degrees from both Poland and Finland. In 2014 I became a Doctor in Social Sciences and in 2021, I was awarded with the title of docent by Tampere University. Through my education and research, I have been fortunate to visit various countries around the world. My experiences include an amazing traineeship at Eurostat in Luxemburg, as well as enriching research visits to English and French Canada as well as Australia. I have also held jobs as a volunteer, radio host and public service interpreter. Social activism has been important for me and therefore, I have held several positions of trust and leadership in the Polish and Finnish academic communities.

Email: researchchoroszewicz.eu
ORCID ID: 0000-0001-7564-6437
Languages: Polish, English, Finnish, German

Interviews conducted: 220+
Teaching: 300+ contact hours
Scientific presentations: 60+

Research interests

Social sustainability of ongoing digitalization and AI-enabled automation of welfare states
Digital welfare state
Professionals' work and expertise in the age of advanced algorithmic systems

Digital social inequality and digital inclusion
Inequality processes within professional work and careers
(In)visibilities of human work around AI (incl. generative) technologies and (AI) innovation

I am fascinated by people and their agency, social processes, technologies and social change. I thrive in diverse communities. I am also a team player with an eye for a detail.

If you are interested to collaborate, do not hesitate to contact me!

Featured resume

Education

Title of Docent in Sociology

2021

Tampere University, Finland

Doctor of Social Sciences, major in sociology

2014

University of Eastern Finland, Finland

Certified Public Service Interpreter Polish-Finnish-Polish

2013

Tampere Adult Education Centre TAKK, Finland

Master of Social Sciences

2006 - 2007

University of Joensuu

International Master's Degree in Cultural Diversity, sociology and social policy

Master of Sociology

2002 - 2007

University of Białystok

Professional Experience

Researcher

2008 - Present

Department of Social Sciences, University of Eastern Finland, Joensuu Campus

Socially sustainable digitalization and automation of digital welfare state
Transformation of professional work, expertise and public sector innovation in the context of AI technologies (incl. generative AI)
Social change and social inequalities in professions, work-life balance and boundary management strategies
Digital social inequalities and youth studies

University Lecturer

fall 2015, academic year 2009/2020, fall 2022

Department of Social Sciences, University of Eastern Finland

Quantitative and qualitative research methods
Bachelor's thesis and seminar, supervision of BSc and MSc students
Thematic courses: sociological theories, well-being theories and citizenship, gender theories and welfare states, social inequalities in the professions

Freelance public service interpreter

2013-2018

Interpreter's Centre, Joensuu, Finland

Occupational safety trainings, job orientation trainings, developmental discussions, healthcare visits, early childhood education and care

Trainee

1999-2009

Various jobs

Eurostat (blue book trainee)
University of Joensuu (research assistant)
University of Bialystok (research assistant)
Radio Akadera (radio host)
Volunteering at Volunteer Centre Białystok

Featured projects

“Navigating experimental AI tools within technology-enthusiastic context of Finnish public administration” (2026-2027)

The project aims to explore the impact of increasing uptake of experimental AI tools on public servants and Finnish public administration drawing on the unique ethnographic data collected over two years (2023–2025). These data will be reanalyzed with a new thematic focus of this project to ensure a long-term perspective on ongoing – and accelerated by AI tools – digital transformation of Finnish public administration.

“Perpetual Piloting and Invisible Work of Automating Public Services in Finland” (2024-2025)

The project investigates the development and implementation of new AI-based technologies in public organisations in Finland. In particular, it focuses on the human work required for and around AI-based automation to identify the main challenges and changes that AI-based automation is bringing to the professional life, work, expertise and public services in Finland.

“Gender, Career and Law: Integrating parenting to the demanding legal career in Finland and Canada” (2016-2018, postdoctoral project)

The project explored women’s and men’s experiences of legal work, professional ethos, careers and work-life balance through an intersectional lens by focusing on the intersection of gender and age in the particular organizational, professional and socio-cultural contexts. The project has contributed to research on inequalities in the professions with the insights into the ways in which gender and age converge to confer privilege and produce disadvantage, and the ways in which gender inequality is reproduced, and disrupted, through the activities of professionals on the job.

Publications

ALL
In Total

ACADEMIC
Articles

ACADEMIC
Books & Special Issues

OTHER
In Total

Featured publications

(In)visible everyday work of fostering data-driven health care and social services in Finland (2023)

New Technology, Work and Employment.

Available here

Positioning public sector practitioners as ‘moral crumple zones’: Mechanisms in the early use of generative AI work support tools. (2026)

Government Information Quarterly

Available here

AI innovation at the boundaries: Justifying a generative AI decision support tool (2026)

Big Data & Society

Available here

All publications (pdf)

Research visits

Monash University June 2023

Emerging Technologies Lab (Melbourne, Australia). Host: Prof Sarah Pink.

Queen's University July - Oct 2017

Department of Sociology (Kingston, Ontario, Canada). Host: Prof. Fiona Kay

Teluq/University of Quebec Sept–Dec 2016

School of Business Administration, (Montreal, Quebec, Canada). Host: Prof. Diane-Gabrielle Tremblay.